Customer Reviews, including Product Star Ratings help customers to learn more about the product and decide whether it is the right product for them.
To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyzed reviews to verify trustworthiness.
Customers like the performance of the pool cover. For example, they mention it works like a charm, is easy to assemble, and is quality built. That said, opinions are mixed on the sturdiness.
AI-generated from the text of customer reviews
3 customers mention3 positive0 negative
Customers are satisfied with the performance of the pool cover. They mention that it works like a charm, is easy to assemble, and is built to last.
"Easy to assemble! Works and looks great!" Read more
"...Once it was installed with the longer brackets, it works great." Read more
"works like a charm, easy to assemble, quality built..." Read more
5 customers mention2 positive3 negative
Customers are mixed about the sturdiness of the pool cover. Some mention it's well-built, has a great finish, and nice hardware. Others say that it'd be better if it was stouter and that the quality is not there.
"Quality is definitely not here. The brackets are made from thin aluminum that isn’t braced enough to make it a comfortable lifter...." Read more
"the product was used for a hot tub cover lifter.. good strong hardware came with it" Read more
"...My husband and son were able to install this relatively easy. It is not strong however. I am disappointed...." Read more
"...impressed with the quality of all the provided pieces -- very sturdy, well machined, and finished -- and very pleasantly surprised that the nuts and..." Read more
Had to add some wood inside the spa case. Takes a while of trial and error to get the optimum fit. Top goes up easy. Stays up. I added a length of metal tube to connect the two inner lift "fingers" as my top was wearing quickly on the ends and sagging in the unsupported middle area.
Quality is definitely not here. The brackets are made from thin aluminum that isn’t braced enough to make it a comfortable lifter. I don’t see it lasting more than a season. Junk, do not buy. Wish I could get a refund.
The Cover Valet is a nice piece of equipment -- I was particularly impressed with the quality of all the provided pieces -- very sturdy, well machined, and finished -- and very pleasantly surprised that the nuts and bolts provided -- all were stainless. A nice touch was including the black bolt head covers -- which made the final installation look very professional. Installation was a bit more complicated, due to the location and depth of the wood frame in our Master Spa hot tub -- but if you have any handyman skills it's not a problem. Once everything was installed the Cover Valet makes raising the cover so easy. We had a "rocker" type lifter before, and the Cover Valet allows raising the cover possible with one hand -- a snap ! Great product.
The only issue I have with it is the support that holds the weight of the cover only goes underneath approximately 16" on both sides tides instead of going the entire distance. I looked at so many when I was purchasing this I thought I was purchasing one that the support Pole went all the way across unfortunately that's not what I received. It does work, But I will be adding a center support to go all the way across.
It doesn’t mention that the tension is so high that within weeks of installation the lift will start to loosen your hot tub cover seams. Do not buy this cover lifter. Also, the company will not allow returns after your 30 days, even though there product is not as advertised. If you buy this, install it right away and check after a few weeks that way you can still return the lifter. Junk product that will ruin your hot tub cover. Do not buy